FAQ Q125: How can I be sure the bookings are authentic?
becomes valid (meaning assumed as authentic) only after
confirmation even though by default even before it is confirmed other users cannot
reserve for the same time. There are five ways of confirming a
- AUTO: no verification is done, all reservations
are automatically confirmed
- MODERATOR (default): the admin or
moderator must manually confirm each booking
- PASSWORD: users must
know the password in order to enter reservations. This is a great
model if you have regular customers and if you want to make sure new
customers first contact you offline and so get the
- MANUAL: only admins/moderators can enter reservations, no
online reservation is possible for customers
- OBLIGATORY / OPTIONAL PAYMENT: customers can
immediately confirm their own orders with an online payment, either for the full amount or for a fixed pre-payment fee. In case of OBLIGATORY PAYMENT the reservation will not go through without the payment (you'll see such reservations in the not completed list) and in case of OPTION PAYMENT the reservation will be immediately confirmed when an online payment is received, otherwise the admins will need to confirm it manually.
Please note that whatever the confirmation method is, you can still define pre-approved
users whose reservations will be always confirmed immediately. This should be reserved to your trusted customers.